1. Context

DevSoftIn, based in Lisbon, Portugal, is committed to protecting the privacy and personal data of clients, partners and users of its website, acting in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.

2. Personal data collected

We may collect the following types of personal data:

• Identification data (name, company, position);
• Contact data (email, phone, business address);
• Data provided through forms (messages, proposal requests, comments);
• Browsing and website usage data (IP addresses, device identifiers, cookies – see Cookies Policy).

3. Purposes of data processing

Personal data may be used for the following purposes:

• Responding to contact requests, commercial proposals and technical support;
• Managing the commercial and contractual relationship with clients and partners;
• Continuous improvement of our services and website user experience;
• Sending informative or promotional communications, where consent has been given;
• Compliance with legal or regulatory obligations.

4. Legal basis for processing

Depending on the context, data processing may be based on:

• Performance of a contract or pre-contractual steps;
• Compliance with legal obligations;
• DevSoftIn’s legitimate interest, duly balanced;
• Explicit consent of the data subject, where applicable.

5. Data retention

Personal data is retained only for the period necessary to fulfil the purposes for which it is processed, or for the period required by law. After this period, the data is securely deleted or anonymised.

6. Data sharing with third parties

We may share data with partners or service providers acting on our behalf (for example, hosting services, email tools or analytics platforms), ensuring that they comply with applicable security and confidentiality standards.

7. Rights of data subjects

Users have, among others, the following rights regarding their personal data:

• Right of access;
• Right to rectification;
• Right to erasure (“right to be forgotten”);
• Right to restriction of processing;
• Right to data portability;
• Right to object;
• Right to withdraw consent, where consent is the legal basis.

To exercise any of these rights, you may contact us through the channels indicated on this website.

8. Security measures

DevSoftIn adopts appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or destruction, ensuring confidentiality, integrity and availability.

9. Contact and complaints

For questions related to privacy or to the processing of your personal data, you can contact us through the contact form available on the website or by email.

Data subjects also have the right to lodge a complaint with the competent supervisory authority in Portugal (Comissão Nacional de Protecção de Dados – CNPD).

10. Updates to this Policy

This Privacy Policy may be updated periodically. Any relevant changes will be communicated through this website.